Terms and Conditions
Jurisdiction-Specific Provisions for EU, United States, and United Kingdom Customers
These Terms and Conditions apply to all users of outboardhub.shop. However, certain rights and obligations vary depending on your location. Therefore, additional jurisdiction-specific provisions apply as outlined below.
By accessing or purchasing from this website, you confirm that you have read, understood, and agreed to these Terms and Conditions, including the applicable regional clauses.
General Applicability
Universal Terms for All Customers
Unless otherwise stated, the following terms apply to all users regardless of jurisdiction:
Product information is provided in good faith and may be updated without notice
Orders are subject to availability and payment confirmation
Shipping timelines are estimates and not guarantees
Warranty coverage is defined by the manufacturer, where applicable
Professional installation is recommended for complex marine components
These baseline terms are supplemented—not replaced—by regional consumer protection laws.
European Union (EU) Terms
Consumer Rights Under EU Law
If you are located in the European Union, you are protected by EU consumer legislation, including the Consumer Rights Directive (2011/83/EU) and Sale of Goods Directive (EU) 2019/771.
EU-Specific Rights Include:
A 14-day right of withdrawal from the date of delivery, without providing a reason
A right to receive a full refund, including standard outbound shipping, when withdrawal is valid
A minimum 2-year legal guarantee for goods that are faulty or not as described
However, the right of withdrawal may not apply to:
Customized or special-order items
Products showing signs of installation or use
Refunds are processed within 14 days of receiving the returned item or proof of return.
United Kingdom (UK) Terms
Compliance with UK Consumer Law
For customers located in the United Kingdom, these Terms and Conditions comply with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
UK Consumer Protections:
A 14-day cancellation period for online purchases
The right to a refund, repair, or replacement for faulty or misdescribed goods
Goods must be of satisfactory quality, fit for purpose, and as described
If a fault is discovered within the first 30 days, you may be entitled to a full refund. After this period, repair or replacement options may apply.
United States (US) Terms
Governing Commercial Standards
For customers located in the United States, transactions are governed by applicable state and federal laws, including provisions under the Uniform Commercial Code (UCC).
US-Specific Conditions:
No automatic cooling-off period for online purchases unless required by state law
Return and refund eligibility is governed by the posted Returns Policy
Implied warranties may be limited to the extent permitted by law
Some states do not allow limitations on implied warranties or exclusions of incidental damages. Therefore, these limitations may not apply to you depending on your location.
Returns and Refunds – Regional Application
Fair Treatment Across Jurisdictions
Return eligibility and processing vary by jurisdiction:
EU & UK customers benefit from statutory withdrawal rights
US customers follow the store’s published return policy
Refund timelines and methods comply with applicable regional regulations
To initiate a return, customers must contact support and follow the outlined procedure.
Limitation of Liability
Lawful and Balanced Responsibility
To the fullest extent permitted by law, Outboard Hub is not liable for indirect or consequential losses arising from product misuse, improper installation, or unauthorized modifications.
However, nothing in these Terms limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under applicable law
Governing Law and Jurisdiction
Legal Authority by Region
EU customers: Governed by the laws of your country of residence within the EU
UK customers: Governed by the laws of England and Wales
US customers: Governed by the laws of the applicable U.S. state
Any disputes will be resolved in accordance with the relevant jurisdiction’s legal framework.
Changes to These Terms
Ongoing Compliance
We reserve the right to update these Terms and Conditions to reflect legal, operational, or regulatory changes. Updated terms apply from the date of publication. Continued use of the website constitutes acceptance of revised terms.
FAQs – Jurisdiction-Specific Terms
FAQs: Which consumer law applies to my order?
The law applicable depends on your country of residence at the time of purchase.
FAQs: Do EU and UK customers have stronger return rights?
Yes. Statutory withdrawal and consumer protection rights apply in the EU and UK.
FAQs: Are warranties the same worldwide?
No. Warranty coverage depends on manufacturer terms and local legal requirements.
Commitment to Compliance and Transparency
Serving Global Customers Responsibly
Outboard Hub is committed to respecting regional consumer laws while maintaining a consistent, transparent shopping experience worldwide. These jurisdiction-specific Terms and Conditions ensure fairness, clarity, and legal alignment across all supported markets.